Returns & Exchanges

At Sunburst RPG, we want you to feel legendary in your gear, which is why we offer a 30-day return policy on all unworn apparel and accessories. If your aesthetic doesn't match your character's vibe, we are here to help you find the perfect replacement.

Return Process

• 1.
  Initiate Your Quest

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Loot

  Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship the Parcel

  Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Reward

  Once our team inspects your return, we will issue a full refund to your original payment method or ship out your new exchange items within 5-7 business days.